Introduction
Whitespace Global Limited ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller: Whitespace Global Limited
Registered Address: The Linenhall 3rd Floor, The Linenhall, 32-38 Linenhall Street, Belfast, Northern Ireland, BT2 8BG
Contact Email: privacy@white.space
Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Name, job title, employer name
- Contact Data: Email address, telephone number, business address
- Technical Data: IP address, browser type and version, time zone setting, operating system, device information
- Usage Data: Information about how you use our website
- Marketing Data: Preferences for receiving communications from us
Lawful Basis for Processing
We process your personal data on the following lawful bases:
- Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., marketing communications)
- Contract: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract
- Legal Obligation: Where processing is necessary to comply with our legal obligations
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries submitted through our website
- To provide information about our products and services
- To administer and improve our website
- To send marketing communications to which you have opted in
- To comply with legal and regulatory obligations
Data Sharing
We may share your personal data with:
- Service Providers: Third-party providers who perform services on our behalf (e.g., website hosting, analytics, marketing automation)
- Professional Advisers: Lawyers, auditors, and insurers where necessary
- Regulatory Bodies: Government agencies and regulators where required by law
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
International Transfers
Some of our service providers are located outside the UK. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including UK Standard Contractual Clauses or transfers to countries with adequacy decisions.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our standard retention periods are:
|
Data Category |
Retention Period |
Basis |
|---|---|---|
|
Website enquiry data |
2 years |
Business relationship management |
|
Marketing consent records |
Until withdrawn +2 years |
Regulatory compliance/audit trail |
|
Contract-related data |
Contract end +6 years |
Limitation Act 980 |
|
Website analytics data |
26 months |
Google Analytics default setting |
Your Rights
Under UK GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data in certain circumstances
- Right to Restrict Processing: Request limitation of processing in certain circumstances
- Right to Data Portability: Request transfer of your data to another organisation
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Rights Related to Automated Decision-Making: Not be subject to solely automated decisions with legal effects
To exercise any of these rights, please contact us at privacy@white.space. We will respond within one month.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113
Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision will be shown at the top of this page. We encourage you to review this policy periodically.